Privacy Policy

Introduction

This Privacy Policy explains how kongosapev collects, uses, and protects your personal information when you visit our website or engage our services.

Information We Collect

We may collect the following types of information:

• Personal identification information including name and email address provided through inquiry forms
• Project details and requirements you share during consultation
• Technical information such as IP address, browser type, and device information
• Website usage data including pages visited and time spent on our site

How We Use Your Information

Information collected is used for the following purposes:

• To respond to your inquiries and provide requested information
• To develop custom furniture designs based on your requirements
• To communicate about project progress and delivery schedules
• To improve our website functionality and user experience
• To comply with legal obligations and protect our business interests

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our business operations, subject to confidentiality agreements.

Cookies

Our website uses cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings. For more details, please see our Cookies Policy.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent where processing is based on consent

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@kongosapev.com
Address: 147 Brunswick Street, Fitzroy, VIC 3065, Australia

Governing Law

This Privacy Policy is governed by the laws of Australia and complies with the Australian Privacy Principles under the Privacy Act 1988.